Delivery Policy

Delivery method

Your licence details and activation instructions are sent to the email address you enter at checkout. They are also shown in your account under My account if you created one.

Delivery time

Orders are normally delivered within 24 hours after your payment is confirmed. Some orders may need a short manual security check before delivery; if that happens we will contact you by email.

Delivery cost

Delivery is free. The price you see at checkout is the total you pay, plus any taxes shown before you confirm the order.

Where we deliver

Because delivery is by email, we can deliver to customers in most countries. Some products can only be activated in certain regions; when that applies, it is stated on the product page.

If your order has not arrived

• Check your spam, junk and promotions folders.
• Make sure the email address in your order confirmation is correct.
• Use Track Your Order to check the order status.
• Still nothing after 24 hours? Contact us with your order number and we will resend it.

Contact us

Questions? Email contact@getkeys.shop or use our contact form. Please include your order number if your question is about an order.

Phone: +1 (551) 322-5730

Mailing address: 100 Bright St #2, Jersey City, NJ 07302, United States